CSBA are proud to have achieved ISO 20252:2019 accreditation.

ISO 20252 is the international industry-specific quality standard for market, opinion and social research. The new standard specifies the safe behaviour of quality management and project management as well as the entire research process, data collection, data processing and analysis up to and including reporting.

CSBA’s commitment to the protection of customer data is at the forefront of all our processes, with each and every client project approached with the greatest rigour.

This accreditation provides assurance that when you partner with CSBA you can have the utmost confidence in the way we handle and safeguard information.