“Every time I call a get a different person and I have to go over the whole situation again. They have promised to call me back and/or send follow up emails and have not done so. This has cost me significant time, money, and has created a significant negative impact on my mental health. Seriously, they need to get their act together. They have created more harm than good.”
“Wasn’t made aware of any programs and support until my third year. Essentially progressed through my courses blind and on my own volition without guidance.”
“When I had enrolment difficulties they were prompt and concise in email directives, and when I still struggled they organised a zoom to direct me face-to-face. The issue was sorted well and I didn’t feel embarrassed or like a nuisance, they were reassuring and kind.”
*Verbatim student quotes from 2022 program