The Energy Networks Customer Experience Benchmarking Program (ECXB) is the only syndicated research program of its kind in Australia. Well established, flexible and affordable, it already has a number of different electricity, gas and renewables Distributors collaborating on ideal measures, sharing best practise improvement ideas and building capability.
By joining the Program you’ll not only be gathering invaluable data and information, but also working collectively with other Distributors to co-create a future reporting regime that will: