CSBA

Events

Each year CSBA hosts a variety of different events and workshops – designed to help businesses and organisations create better experiences for their customers.

Events
August 10, 2020

Local Government Voice of the Customer Workshop

Friday 30 October 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
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Events
August 7, 2020

Local Government Voice of the Customer Workshop

Wednesday 30 September 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
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Events
July 8, 2020

Local Government Voice of the Customer Workshop

Friday 31 July 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
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Events
May 12, 2020

SenseCX Workshop

Each year CSBA invites our SenseCX clients to our Annual Quality Assurance Workshop – to help them create better experiences…
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Events
May 12, 2020

CSBA & FEAL Superannuation CX Forum

Each year, as part of the Superannuation CX Benchmarking Program, CSBA holds a Forum at Melbourne Business School.   Date: October…
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