CSBA

Events

Each year CSBA hosts a variety of different events and workshops – designed to help businesses and organisations create better experiences for their customers.

Events
October 5, 2020

Empathy and Resilience Seminar Series | LG Pro

Together with LGPro (Vic) we're co-hosting a series of training seminars to help local government employees hone their empathy and…
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Events
September 23, 2020

Superannuation CX Forum

Creating better member outcomes. Through better member experiences. - Thursday 22 October 2020 | 10am to 1pm | Live and online …
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Events
August 10, 2020

Local Government Voice of the Customer Workshop, October 2020

Friday 30 October 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
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Events
July 8, 2020

Local Government Voice of the Customer Workshop

Friday 31 July 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
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Events
May 12, 2020

SenseCX Workshop

Each year CSBA invites our SenseCX clients to our Annual Quality Assurance Workshop – to help them create better experiences…
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