CSBA

Events

Each year CSBA hosts a variety of different events and workshops – designed to help businesses and organisations create better experiences for their customers.

Events
August 10, 2020

Local Government Voice of the Customer Workshop

Friday 30 October 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
Events
August 7, 2020

Local Government Voice of the Customer Workshop

Wednesday 30 September 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
Events
July 8, 2020

Local Government Voice of the Customer Workshop

Friday 31 July 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
Events
May 12, 2020

SenseCX Workshop

Each year CSBA invites our SenseCX clients to our Annual Quality Assurance Workshop – to help them create better experiences…
Events
May 12, 2020

CSBA & FEAL Superannuation CX Forum

Each year, as part of the Superannuation CX Benchmarking Program, CSBA holds a Forum at Melbourne Business School.   Date: October…

Are you passionately curious and always looking to learn, grow and evolve?

Share your details and we’ll make sure you’re among the first to hear about CSBA’s news, ideas and events.