CSBA

Events

Each year CSBA hosts a variety of different events and workshops – designed to help businesses and organisations create better experiences for their customers.

Events
April 30, 2021

ATEM Online Master Class

In an era where student services teams are more likely to be interacting with financially and emotionally vulnerable students, the…
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Events
February 19, 2021

2021 CSBA Energy Network Forum

Forward thinking CX How we can harness people, process and technology to create better customer experiences  Wednesday 24 March | 9.30am…
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Events
October 5, 2020

Empathy and Resilience Seminar Series | LG Pro

Together with LGPro (Vic) we're co-hosting a series of training seminars to help local government employees hone their empathy and…
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Events
September 23, 2020

Superannuation CX Forum

Creating better member outcomes. Through better member experiences. - Thursday 22 October 2020 | 10am to 1pm | Live and online …
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Events
August 10, 2020

Local Government Voice of the Customer Workshop, October 2020

Friday 30 October 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
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Events
July 8, 2020

Local Government Voice of the Customer Workshop

Friday 31 July 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…
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Events
May 12, 2020

SenseCX Workshop

Each year CSBA invites our SenseCX clients to our Annual Quality Assurance Workshop – to help them create better experiences…
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