Has CSBA contacted you about a survey?

We’re currently conducting research and surveys on behalf of the below companies and organisations.

AON

Every month, on behalf of AON Insurance, CSBA conducts surveys with members who have engaged with personal financial advisors, to obtain feedback on their customer service experience.

Customer satisfaction for ATCO gas supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection with ATCO to collect feedback on their customer experience.

Customer satisfaction for ALLGAS gas supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection with Allgas to collect feedback on their customer experience.

Customer satisfaction for AUSTNET electricity and gas supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection with Austnet to collect feedback on their customer experience.

Customer satisfaction for Endeavour electricity supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection with Endeavour Energy to collect feedback on their customer experience.

Customer satisfaction for Hunter Water a water supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection hunter water to collect feedback on their customer experience.

Customer satisfaction for Multinet Gas Networks gas supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection with Multinet gas networks to collect feedback on their customer experience.

Customer satisfaction for Tasnetworks electricity supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection Tasnetworks to collect feedback on their customer experience.

Customer satisfaction for SA Power Electricity supplier. Every month, telephone interviewing takes place with customers who experienced an outage or organized a new connection with SA Power networks to collect feedback on their customer experience.

CSBA has been engaged by Bankvic to conduct a satisfaction survey with customers, regarding their interactions with Bankvic and their satisfaction with Bankvic’s products and services.