Wyndham City Council is one of the fastest growing multicultural councils in Australia. For the council to succeed it is imperative to deliver best practice in every customer interaction.

In this short video we hear from Danielle Mifsud, Training Officer at Wyndham City Council, on how the right training is driving council’s people-first culture and how the CSBA team has been instrumental in supporting the transformation.

We find that the training material that is used throughout the training is very practical and you are able to utilise that in real life circumstances.

Danielle Mifsud, Training Officer - Customer Service, Wyndham City Council

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