Events Empathy and Resilience Seminar Series | LG Pro Together with LGPro (Vic) we're co-hosting a series of training seminars to help local government employees hone their empathy and…csbaadminOctober 5, 2020
Events Superannuation CX Forum Creating better member outcomes. Through better member experiences. - Thursday 22 October 2020 | 10am to 1pm | Live and online …csbaadminSeptember 23, 2020
Events Local Government Voice of the Customer Workshop, October 2020 Friday 30 October 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…csbaadminAugust 10, 2020
Events Local Government Voice of the Customer Workshop Friday 31 July 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…csbaadminJuly 8, 2020
Events SenseCX Workshop Each year CSBA invites our SenseCX clients to our Annual Quality Assurance Workshop – to help them create better experiences…csbaadminMay 12, 2020