Events | CSBA

Events

2021 CSBA Energy Network Forum

Forward thinking CX How we can harness people, process and technology to create better customer experiences Wednesday 24 March | 9.30am…

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csbaadminFebruary 19, 2021

Events

Empathy and Resilience Seminar Series | LG Pro

Together with LGPro (Vic) we're co-hosting a series of training seminars to help local government employees hone their empathy and…

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csbaadminOctober 5, 2020

Events

Superannuation CX Forum

Creating better member outcomes. Through better member experiences. - Thursday 22 October 2020 | 10am to 1pm | Live and online …

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csbaadminSeptember 23, 2020

Events

Local Government Voice of the Customer Workshop, October 2020

Friday 30 October 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…

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csbaadminAugust 10, 2020

Events

Local Government Voice of the Customer Workshop

Friday 31 July 2020 | 1.00 to 2.30pm The CX Benchmarking (CXB) and Voice of the Customer (VOC) programs have…

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csbaadminJuly 8, 2020

Events

SenseCX Workshop

Each year CSBA invites our SenseCX clients to our Annual Quality Assurance Workshop – to help them create better experiences…

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csbaadminMay 12, 2020