Consultative Service and Sales

The one day Consultative Service and Sales program will equip you with the confidence and skills to be an effective and successful sales professional.

Topics covered include:

  • Brand and customer value proposition
  • Identifying internal and external customer needs
  • Key drivers of sales – emotional and rational
  • Influence and using consultative sales language
  • Connecting customers with products and services
  • Explaining your unique selling point – features and benefits
  • Dealing with objections
  • Closing the sale
  • Best practice framework and application

To register your interest in this program, please contact Paul van Veenendaal.