Education

We work with over 40 Universities, TAFEs and vocational colleges across Australia and New Zealand. CSBA have contributed to a wide range of industry associations and forums to develop industry wide understanding of the local and international competition for students driving the industry.

CSBA Current Customer Service Benchmarking Top 10

CSBA Congratulates the top performers for the recent round of benchmarking (October 17 – March 18).
From July 2017 CSBA has launched a new Benchmarking program SenseCX.Click here for more information.

1
MURDOCH UNIVERSITY
2
MONASH UNIVERSITY
3
UNIVERSITY OF WESTERN AUSTRALIA
4
HOLMESGLEN TAFE
5
WESTERN SYDNEY UNIVERSITY
6
UNIVERSITY OF QUEENSLAND
7
UNIVERSITY OF MELBOURNE
8
DEAKIN UNIVERSITY
9
UNIVERSITY OF TASMANIA
10
QUEENSLAND UNIVERSITY OF TECHNOLOGY