CSBA recognise the importance of training and professional development in the workplace. Our events are held Australia wide, across all industries and encompass specialised training, seminars and workshops in customer service and satisfaction, for customer service professionals.

Save the date – 2020 CSBA Energy Network Workshop

Click here to see the Program for 2020

Plans are well underway for the 2020 CSBA Energy Network Workshop. This year the focus is on working together to empower our vulnerable customers and communities.

Increasing energy prices, mortgage stress, lack of wage growth and a host of other social pressures mean that the number of vulnerable customers are increasing, year after year.

While we’re still finalising plans, the focus of the day is all about creating a forum for gas and electricity distributors to come together to learn, explore and share knowledge, ideas and experiences – to help us all empower our vulnerable customers and communities.

Help us shape the event

Tell us who you think should attend and who you’d like to hear from

When you register, you’ll prompted to provide us with your thoughts, ideas and suggestions, including who you think should attend, who you’d like to hear from and how you’d like the day to run.

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