Top Performing CX Teams

Over the last 12 months we performed over 10,500 independent assessments of the CX provided by 168 Australian companies – from the automotive sector, to communications, banking, commercial, education, energy, government, utilities, water and superannuation. Our latest CX Report names the TOP 10 performers, compares the performance of each sector and highlights the need for CX teams to focus on Sentiment – not just Ease and Success.

Get the full story here https://www.csba.com.au/wp-content/uploads/2019/10/SenseCX_Top10_Oct19.pdf