CSBA FEAL Superannuation CX Benchmarking Program Registration Form

Registration Form

Organisation Name*

Contact Name*

Position*

Email*

Phone*

Mailing Address*

Street Address City State / Province / Region ZIP / Postal Code

Please indicate which program you wish to participate in:*

Member Program
Employer Program
Member and Employer Program

Please indicate your period of registration: member program*

2 years
1 year

Please indicate the waves for the fieldwork: member program*

February
July

Please indicate your period of registration: Employer Program – July wave only

2 years
1 year

Please indicate additional options to include in your member program:

100 additional telephone interviews per wave @ $7,500
Fund specific custom question @ $3,150 (please indicate number of questions required)
Fund specific data variable @ $1,750 each

Please indicate additional options to include in your employer program:

100 additional telephone interviews per wave @ $7,500
Fund specific custom question @ $3,150 (please indicate number of questions required)
Fund specific data variable @ $1,750 each

Ongoing online member survey – Would you like to add this to your program?*

Yes
No

Ongoing online member survey *

One year (8 monthly waves) @ $20,000
One year (4 bi-monthly waves) @ $12,000

Custom questions – Would you like to add custom closed questions @ $1,000 each?*

Yes
No

How many custom questions would you like?*

Is your Fund a member of FEAL?*

Yes
No

(FEAL members enjoy a 5% discount on standard program registration fees above)

Please note: Update

Fees shall be invoiced and payable prior to the start of each fieldwork wave. Where multiple waves are included in the program registration, fees will be invoiced proportionately according to the number of waves the fund is registered for. Fee covers cost of interviews undertaken by telephone, online surveys, insights reports, access to online dashboard reporting and registration for two attendees at annual forum. By signing this Registration Form you are agreeing to participate in the CSBA FEAL CX Benchmarking program and agree to abide by the terms and conditions outlined as well as CSBA standard Terms and Conditions. A refund or credit of 50% will be provided for withdrawal from program only with more than 90 days notice prior to interviewing in writing.

Please check the box below if you have read and understood:
a. Participant Agreement and Undertaking
b. Data Requirements
c. CSBA Terms and Conditions

I have read and understood all the documents

Please check the box to indicate that you are authorised to represent your organisation and agree to comply with the points and principles as well as all requirements and policies outlined in this registration form. If you have any concerns, kindly select the second option and a CSBA representative will be in touch with you over the next two days.*

Yes
Not sure, would like to discuss
No

2022 CSBA FEAL Superannuation CX Benchmarking Program

Registration Form

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