David Laffin
Senior Account Manager
David has over 20 years experience working as a consultant in the market research industry, holding senior management roles with several leading Australian research consultancies.
David has delivered high quality research services to clients in Financial Services, Telecommunications, Energy, Travel, Manufacturing and Government sectors.
David’s expertise includes designing qualitative and quantitative research, analysis and reports into consumer behaviour and preferences, customer satisfaction, corporate reputation, and product development across a wide range of industries.
David’s work has been recognised through international nominations and awards for innovative research delivering insights leading to business growth.
If you would like to speak with David about improvement opportunities for your business, please contact him on 1800 358 081 or via email david.laffin@csba.com.au
RETURN TO OUR TEAM