Interesting Links

Australian Teleservices Association

The professional body of the Call & Contact Centre Industry throughout Australia.

www.ata.asn.au

SOCAP Australia

Society of Consumer Affairs Professionals - the network for consumer professionals.

www.socap.org.au

ATEM Inc

The Association for Tertiary Education Management Inc. is the pre-eminent professional body in Australasia for tertiary education administrators and managers.

www.atem.edu.au

www.atem.org.au/about-us/partnerships-

CCMA

Customer Contact Management Association. The CCMA of Australia provides a forum where contact centre industry professionals can interact with their peers locally, nationally and as part of an international network of associations.

www.ccma.asn.au

CSIA

CSIA - Customer Service Exellence e-magazine is read by managers, directors and CEOs from companies across all sectors. All of these organisations have one thing in common - they take their customers very, very seriously and are striving to build their organisation around their customers.

www.csia.com.au/currentmagazine.asp

Australian Direct Marketing Association

Australian Direct Marketing Association ADMA is Australia's principal body for information based marketing. Formed in 1966, ADMA has evolved to become the nation's pre-eminent marketing association representing over 500 member organisations. A national non-profit organisation based in Sydney, ADMA has State Branches in New South Wales, Queensland, South Australia, Victoria and Western Australia.

www.adma.com.au

WOMOW

WOMOW stands for Word Of Mouth On the Web.

The idea is to provide a platform for word-of-mouth information so that people's recommendations can help others find the best local businesses (and avoid the worst).